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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Hobbs

June 7, 2024

5  out of  5 rating by Thomas Hobbs
"Everytime I need to contact them I get very helpful employees who go out of their way to resolve my question or situation. Highly satisfied with this agency!"
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Derrick Rice

May 22, 2024

1  out of  5 rating by Derrick Rice
"Don't have any business being a agent! No class!!!"
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Bill May

May 15, 2024

2  out of  5 rating by Bill May
"Had him as my agent for a few years and was highly satisfied with him and his staff until about two years ago. One of his agents (Sean) handled switching my insurance on one vehicle that was unfortunately repossessed and had collision coverage to a replacement vehicle that I had downgraded to comprehensive. He failed to change the coverage and kept collision on it for roughly two months then told me I had said to leave it as collision, which I hadn't said. During this time the office relocated and I went there personally to see Sean after wrangling with him about the case...I could not find the office, nor could I reach anyone by phone to find where they were. I cancelled the policy and requested a refund of the difference of the collision v comprehensive for the past two months of the erroneous coverage. The policy was cancelled but I never received the refund, which I figured to be around $60. Fast forward to this past Monday (5/13/24). I received a call from Jessica (?) asking if I would consider coming back. I stated no because of what had happened with Sean (they would not refer the case to anyone else and Justin did not partake either). Now, Jessica is a very pleasant and light-hearted soul but when I kept mentioning Sean she kept laughing about the case and said he was no longer there. Well, he was gone, and so was my money. And I took it that she thought that was funny. Click."
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Ethan Cobb

May 10, 2024

5  out of  5 rating by Ethan Cobb
"I worked with Jesse Wheeler to find new coverage options for home and auto, as my previous provider increased my premiums significantly, multiple times over the past year. My previous broker wasn't able to find me great alternatives, and wasn't very timely on communication. Jesse was able to find me a much better option, that even provided better coverage at a cheaper premium. The entire process took about 30 minutes, and Jesse was great about explaining all of the features included in the coverage. Highly recommend to anyone!"
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Joyce Graham Cornine

May 3, 2024

5  out of  5 rating by Joyce Graham Cornine
"my experience with State Farm working with Jesse was amazing. My former insurance company quoted me $1200 a month for our three vehicles. I was looking into finding a second and third job on Facebook so I could afford insurance. That’s when I ran across State Farm’s advertisement . I put my information online on Facebook, which I never do because of scams. When I received a call from Jesse at State Farm . I immediately gave him more of my information . that’s when he said he’d work really hard on getting us a better price on our 3 vehicles. Next, I couldn’t believe the phone call I received from Jesse when he explained I get could get all three of my vehicles insured and also take out a life insurance policy for my husband and I . Plus renters insurance which I feel is very important to have in our lives. The total came to $520. guess I don’t need the third job after all. Thanks Jesse for all that you did for us."
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Mallick White

April 26, 2024

5  out of  5 rating by Mallick White
"Great customer service, very knowledgeable team! They really look out for your best interest!"
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Seth Case

March 8, 2024

5  out of  5 rating by Seth Case
"Very friendly staff, great customer service."
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K. Thompson

February 23, 2024

5  out of  5 rating by K. Thompson
"Kimberly was wonderful to deal with. I was in a difficult spot and she took care of everything I needed."
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Samantha Provencal

February 20, 2024

5  out of  5 rating by Samantha Provencal
"After hitting the age of needing my own insurance policy I was worried about how big of a pain it was going to be to get one for myself. I talked to Jesse Wheeler and it was honestly the easiest decision to choose State Farm after talking to him. He is beyond professional! He took time to explain things to me in a way that I could and would understand them. He took the dread and worry completely out of the equation. I wish I had spoken to him sooner! Thank you again Jesse for your help! You couldn’t have made it any easier! If you’re looking into a new policy I 1000% recommend him!"
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Jenny Dunmire

January 3, 2024

5  out of  5 rating by Jenny Dunmire
"Having been a State Farm team member, the crew goes above and beyond. Jesse has been great and follows up with anything that needs followed up on. 20/10 recommend."
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Heidi Chambers

January 3, 2024

5  out of  5 rating by Heidi Chambers
"They are the BEST in customer service! Friendly, efficient and on top of our accounts!"
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Trisha Boy

November 9, 2023

5  out of  5 rating by Trisha Boy
"Justin was very helpful and immediately took care of needs"
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Ned Brake

October 22, 2023

5  out of  5 rating by Ned Brake
"We had the most knowledgable agent helping us find the right policy for our needs!! Her name is Natalie Whitman and she treated us like family!!! I would highly recommend her for insurance needs!! Thanke Natalie!!"
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Toni Tanck

October 19, 2023

5  out of  5 rating by Toni Tanck
"Jesse took great care of me! He made the process so easy and stress free! I 100% recommend State Farm!"
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Emilio Juarez

August 30, 2023

5  out of  5 rating by Emilio Juarez
"Exceptional service from Justin and his staff - My truck suffered hail damage, and I was dreading the claims process, but Justin and their team made it incredibly easy. I highly recommend their services to anyone in need of insurance assistance."
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Kirstin Flenoid

August 1, 2023

5  out of  5 rating by Kirstin Flenoid
"Jesse explained everything in a way that I could understand it, and was very friendly and helpful!"
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Denne Eckel

July 13, 2023

5  out of  5 rating by Denne Eckel
"Natalie bent over backwards to help me resolve my issue and actually researched ways to help me while I was on the phone with her. She listened to my complaints and never wavered from her cheerful, helpful attitude. Customer service like this is rare these days indeed!! Natalie is a gem! State Farm is lucky to have her!!"
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eric merriman

June 22, 2023

5  out of  5 rating by eric merriman
"Justin and his entire staff are very knowledgeable. They explain everything about their products and make sure they match your lifestyle and budget. I was shocked with the amount of products they were able to offer to help make my family more comfortable."
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Chelsey Howser

June 12, 2023

5  out of  5 rating by Chelsey Howser
"Justin and Jesse were so helped and made the progress so easy! Insurance is so stressful to think about but they broke everything down and explained it perfectly! I highly recommend Justin or Jesse! Thank you guys so much!! I’m so glad I switched to State Farm!!"
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ZoogerGirl 'Kat'

June 12, 2023

5  out of  5 rating by ZoogerGirl 'Kat'
"Justin Hahn State Farm will make sure you are taken care of, and most importantly covered. Justin is a great, honest, reliable guy and has a crew behind him that are just as great! They made the process of getting car insurance and life insurance) very easy and they make sure you're saving the most you can save. They even have a safe driving discount if vou choose to opt into that. Thanks for all you do, no wonder why you're one of the best!!!"
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Mark White

June 12, 2023

5  out of  5 rating by Mark White
"Justin and his team are true professionals. They are extremely knowledgeable and he is a leader in the insurance industry."
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May 31, 2023

1  out of  5 rating by Charles
"Totally unprofessional!!! Has been dodging my calls for months regarding a very serious matter but will take my payment on time."
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Peggy Robb

May 31, 2023

5  out of  5 rating by Peggy Robb
"My husband and I have been customers for 2 years now. We switched from another company because the State Farm rates were significantly lower. We have had such a good experience with Justin Hahn Agency. If we had any questions/concerns, they were answered within 24 hours. We recently had a change of vehicles and had a new insurance ID card, again within 24 hours."
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Donald Nickols

May 30, 2023

5  out of  5 rating by Donald Nickols
"The best agent in town. Always there to help."
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Clayton Moore

May 18, 2023

5  out of  5 rating by Clayton Moore
"Great guy and really kind"