Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jimmy Alexander

Jimmy Alexander

November 15, 2024

5  out of  5
rating by Jimmy Alexander
"Our 2 vehicles were total lost in Hurricane Helene flooding in Asheville,NC area. We are living in Columbia,MO temporarily. State Farm gave us a good settlement on our totaled vehicles. Justin Hahn got us insurance on our new car and went the extra mile getting the extra paperwork for Missouri sales tax and property tax. Hats off and appreciate your service. Jimmy Alexander"
We responded:
"Thank you for sharing your experience, Jimmy. I am happy our team's commitment to go the extra mile to help you, reflects on our dedication to making things easier for you, especially during challenging times. If there is anything you need while you're in Columbia or beyond, please do not hesitate to reach out. Hats off to you as well!"
Profile photo of Mark Piskulic

Mark Piskulic

October 25, 2024

5  out of  5
rating by Mark Piskulic
"Justin has been our agent for over 5 years and we've had great service. Jessica is a superhero of efficiency. Call with an issue and it's resolved almost immediately. They really go above and beyond for their clients, even to the point of dealing with difficult claims adjusters for you."
We responded:
"Thank you so much for the kind words, Mark! We truly appreciate your loyalty over the past 5 years. It's wonderful to hear that Jessica's efficiency and dedication to solving problems has made such a positive impact. Going above and beyond for our clients is always our goal, and we are thrilled you got to experience this firsthand. If there is anything else you need, don't hesitate to reach out. We are always here for you!"
Profile photo of Holland Shore

Holland Shore

October 22, 2024

5  out of  5
rating by Holland Shore
"Justin was very insightful and helpful, and really listened to my issues and helped me find the best solution. Very understanding and wants the best for his customers."
We responded:
"Thank you for the great review, Holland! We are delighted to know you had a great experience finding the best insurance solution for you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Justin O'Connell

Justin O'Connell

October 15, 2024

5  out of  5
rating by Justin O'Connell
"Extraordinary customer service by Kimberly and Jessica! I had a few questions and concerns and they were resolved within a matter of minutes. I couldn’t be more happy with the service I received!"
We responded:
"We appreciate your kind words, Justin! We are thrilled to hear that Kimberly and Jessica provided such great service for you and your family. We are always here to help with your insurance needs."
Profile photo of Kim Smith

Kim Smith

October 7, 2024

5  out of  5
rating by Kim Smith
"It is such a nice change to be greeted by such a cheerful person. Thank you for all your help!"
We responded:
"Thank you so much, Kim! We're excited our team's cheerful attitude made a difference for your experience. We are always here to help with your insurance and financial planning needs. "
Profile photo of Nicky Williamson-Decker

Nicky Williamson-Decker

October 1, 2024

5  out of  5
rating by Nicky Williamson-Decker
"Kimberly is always there when you need her!"
We responded:
"Thank you, Nicky! We're happy Kimberly could be there for you when you needed help. We appreciate your support. "
Profile photo of Kate Tobben

Kate Tobben

October 1, 2024

5  out of  5
rating by Kate Tobben
"Kimberly is so cheerful and kind. When I need anything, she is ready to help me out. I always feel well taken care of. State Farm does a great job of making all the parts of car, home, and life insurance easier to navigate. They hire people that make you feel like they truly care."
We responded:
"Thank you, Kate! We're so glad Kimberly could assist you and make your insurance experience easier. We appreciate your trust in the Justin Hahn Agency!"
Profile photo of Mendy Kenney

Mendy Kenney

September 28, 2024

5  out of  5
rating by Mendy Kenney
"Excellent insurance agent! Justin is very knowledgeable and his staff are top notch. Highly recommend this agency for all of your insurance needs."
We responded:
"Thank you, Mendy! We're glad you found our service top-notch, and we truly appreciate your recommendation. It's always a pleasure to assist with your insurance needs. "
Profile photo of Christy Pfaff

Christy Pfaff

September 28, 2024

5  out of  5
rating by Christy Pfaff
"Thank you for the outstanding guidance in settling up my policies."
We responded:
"Thank you, Christy! We value educating our customers while making sure they are properly protected. I am glad we could help you with that process. Let us know if we can help with anything else! "
Profile photo of Amy Kirkpatrick

Amy Kirkpatrick

September 28, 2024

5  out of  5
rating by Amy Kirkpatrick
"Loved working with Kimberly! So efficient and attentive. She took great care of us."
We responded:
"Thank you, Amy! We're thrilled Kimberly took great care of you. We appreciate your review. "
Profile photo of abe Atkins

abe Atkins

September 26, 2024

5  out of  5
rating by abe Atkins
"Just want to start off by saying the service I received from the day I got a quote to the purchase of my insurance policy was truly awesome. Conner truly made sure whatever I needed was handled and any questions I had were answered in depth. Went above and beyond to see if I needed anything else. Reassured me that they are available anytime I need. I was beyond pleased with pricing and my coverages. He made sure that everything in my coverage was what I needed and wanted and worked with me getting things added I never would have thought to. Truly thankful. Thank you Conner."
We responded:
"Thank you, Abe, for your kind review! We're so glad Connor could assist you in finding the right coverage and provide great service. We are always here if you need anything else. Thank you for choosing us!"
Profile photo of Tammy Kohrs

Tammy Kohrs

September 25, 2024

5  out of  5
rating by Tammy Kohrs
"Bryce was an amazing help!"
We responded:
"Thank you, Tammy! We are thrilled you had a great experience with our insurance agency. Whether it's auto, home, or life insurance, we are here to provide tailored coverage and execellent service. Your review means a lot to us!"
Profile photo of Bentley & Nicole Mackey

Bentley & Nicole Mackey

September 24, 2024

5  out of  5
rating by Bentley & Nicole Mackey
"Kimberly was so helpful & answered all my questions."
We responded:
"Thank you, Bentley & Nicole! We're glad Kimberly could assist you and answer all your questions. Your trust means a lot to us. If you need anything else, please reach out!"
Profile photo of Dock Fam

Dock Fam

September 17, 2024

5  out of  5
rating by Dock Fam
"Justin Hahn’s office is amazing. Natalie is so attentive and helpful. She makes everything so easy. Highly recommend this State Farm office!"
We responded:
"Thank you for your wonderful review! We're happy to hear that Natalie provided such excellent service and made your experience easy. It's always our goal to exceed expectations, and we truly appreciate your recommendation. We're here whenever you need us! "
Profile photo of Ladena Hall

Ladena Hall

September 4, 2024

5  out of  5
rating by Ladena Hall
"Justin was so very helpful with my mom about changing insurance companies. He ended up saving her over $50 a month and he was genuinely one of the nicest people she has spoken to in a very long time. Definitely recommend this company they are amazing."
We responded:
"Thank you Ladena! We're thrilled that Justin was able to assist your mom in such a meaningful way. Saving money and providing excellent service is what we aim for, and we're glad to hear she had such a positive experience. We truly appreciate the kind words and recommendation- it means a lot to our team. Thank you, Justin "
Profile photo of John Doe

John Doe

September 4, 2024

5  out of  5
rating by John Doe
"Great people skills and very knowledgeable. I recommend anyone who is in the market for reasonably priced insurance contact him."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We pride ourselves on our customer service and knowledge in the industry, and it's great to know our efforts are appreciated. If you need anything, please do not hesitate to reach out anytime. Thanks again for your recommendation!"
Profile photo of McKenzie Daly

McKenzie Daly

August 29, 2024

5  out of  5
rating by McKenzie Daly
"I quoted multiple companies and none compared to the level of customer service or peace of mind I got from Connor at the Justin Hahn - State Farm office. Not only did he quote me a competitive price for a policy equal to what I had with another company, he walked me through the policies I was agreeing to step by step. I am glad I found the Justin Hahn State Farm office and was able to be connected to Connor!"
We responded:
"McKenzie, thank you for taking the time to share your experience! Our team is thrilled to hear Connor provided exceptional service during your search for a coverage plan. It's wonderful to know that his thorough approach and attention to detail made all the difference. We're glad you found us at the Justin Hahn State Farm office and connected with Connor. We look forward to working with you again soon. - Justin"
Profile photo of Kenny Lee

Kenny Lee

August 5, 2024

1  out of  5
rating by Kenny Lee
"Terrible Terrible. They lie and then lie again. I left once. Looks like I'm leaving again. People coming in have appointment and nobody there to except the appointment. Tell me on phone to bring tow receipt in they will cut me a check right there. I drive over there in the heat no air conditioning in my truck wasted my gas and time had to deal with heat it was brutal. Never again never again"
We responded:
"Hi Kenny, we are deeply sorry to hear about your recent experience and sincerely apologize for the inconvenience and frustration you’ve encountered. This is not the standard of service we strive to provide, and we understand your disappointment. Please contact our office so we may address your concerns. - Justin"
Profile photo of Thomas Hobbs

Thomas Hobbs

June 7, 2024

5  out of  5
rating by Thomas Hobbs
"Everytime I need to contact them I get very helpful employees who go out of their way to resolve my question or situation. Highly satisfied with this agency!"
We responded:
"We appreciate your business, Thomas. Thank you for the great review!"
Profile photo of Derrick Rice

Derrick Rice

May 22, 2024

1  out of  5
rating by Derrick Rice
"Don't have any business being a agent! No class!!!"
We responded:
"Hey Derrick, I am sorry to hear about your experience with our office. Feel free to give me a call, text or stop by the office anytime. I would love to review the concerns you have in more detail. 573-443-4246, Thank you!"
Profile photo of Bill May

Bill May

May 15, 2024

2  out of  5
rating by Bill May
"Had him as my agent for a few years and was highly satisfied with him and his staff until about two years ago. One of his agents (Sean) handled switching my insurance on one vehicle that was unfortunately repossessed and had collision coverage to a replacement vehicle that I had downgraded to comprehensive. He failed to change the coverage and kept collision on it for roughly two months then told me I had said to leave it as collision, which I hadn't said. During this time the office relocated and I went there personally to see Sean after wrangling with him about the case...I could not find the office, nor could I reach anyone by phone to find where they were. I cancelled the policy and requested a refund of the difference of the collision v comprehensive for the past two months of the erroneous coverage. The policy was cancelled but I never received the refund, which I figured to be around $60. Fast forward to this past Monday (5/13/24). I received a call from Jessica (?) asking if I would consider coming back. I stated no because of what had happened with Sean (they would not refer the case to anyone else and Justin did not partake either). Now, Jessica is a very pleasant and light-hearted soul but when I kept mentioning Sean she kept laughing about the case and said he was no longer there. Well, he was gone, and so was my money. And I took it that she thought that was funny. Click."
We responded:
"Hey Bill, I am sorry to hear about the issues you had with our office after years of being happy with us. It was not our intention to make you feel like your situation was funny or correct. If you would like to give me a call at the office 573-443-4246, I would love to chat with you to see if there is anything that can be done. We appreciate your feedback. "
Profile photo of Ethan Cobb

Ethan Cobb

May 10, 2024

5  out of  5
rating by Ethan Cobb
"I worked with Jesse Wheeler to find new coverage options for home and auto, as my previous provider increased my premiums significantly, multiple times over the past year. My previous broker wasn't able to find me great alternatives, and wasn't very timely on communication. Jesse was able to find me a much better option, that even provided better coverage at a cheaper premium. The entire process took about 30 minutes, and Jesse was great about explaining all of the features included in the coverage. Highly recommend to anyone!"
We responded:
"Hi Ethan, Thank you for your five-star review. Our team is thrilled to hear Jesse Wheeler was able to help you choose auto and home coverage. Thanks again for your recommendation. – Justin"
Profile photo of Joyce Graham Cornine

Joyce Graham Cornine

May 3, 2024

5  out of  5
rating by Joyce Graham Cornine
"my experience with State Farm working with Jesse was amazing. My former insurance company quoted me $1200 a month for our three vehicles. I was looking into finding a second and third job on Facebook so I could afford insurance. That’s when I ran across State Farm’s advertisement . I put my information online on Facebook, which I never do because of scams. When I received a call from Jesse at State Farm . I immediately gave him more of my information . that’s when he said he’d work really hard on getting us a better price on our 3 vehicles. Next, I couldn’t believe the phone call I received from Jesse when he explained I get could get all three of my vehicles insured and also take out a life insurance policy for my husband and I . Plus renters insurance which I feel is very important to have in our lives. The total came to $520. guess I don’t need the third job after all. Thanks Jesse for all that you did for us."
We responded:
"Hi Joyce, Thank you for your five-star review. Our team is happy to hear Jesse was amazing. We are glad to learn Jesse could assist you with getting auto coverage that fits your budget. We appreciate your support. – Justin"
Profile photo of Mallick White

Mallick White

April 26, 2024

5  out of  5
rating by Mallick White
"Great customer service, very knowledgeable team! They really look out for your best interest!"
We responded:
"Hi Mallick, thank you for your wonderful review and for acknowledging our team's efforts! We strive to provide excellent service and are glad to hear that you felt well cared for. Our team appreciates your recommendation. - Justin "
Profile photo of Seth Case

Seth Case

March 8, 2024

5  out of  5
rating by Seth Case
"Very friendly staff, great customer service."
We responded:
"Hi Seth, thank you for your five-star review. The Justin Hahn State Farm Agent team is pleased to learn we provided you with friendly service. We appreciate your positive feedback! - Justin "